Where the information you share with Betvis goes, how it is stored, and who can see it — this page gives you honest answers to all of that. Take a moment to read it and set your mind at ease.
Trust is built on transparency — we never compromise on data protection
Introduction: When you open an account or use the platform, certain information reaches us. This policy clearly explains how we use that information, how long we retain it, and what rights you have over it — not because we're legally required to, but because we believe in transparency.
Betvis collects data from two sources — what you provide directly, and what is gathered automatically while you use the platform. Each is explained separately below.
| Data Type | Why It's Needed |
|---|---|
| Name & Date of Birth | For identity and age verification |
| Mobile Number | For OTP verification and urgent communications |
| Email Address | For account notifications and recovery |
| Address | For KYC verification and regulatory compliance |
| National ID / Passport | For identity verification on large withdrawals |
| Payment Details (Mobile Banking Number) | For processing deposits and withdrawals |
Good to know: Betvis never stores your full payment card number or PIN. All payment details are processed through a separate, secure payment gateway.
Betvis collects your data, but only for specific purposes. Those purposes are clearly outlined here.
Your separate consent is obtained for any secondary use of your data, and you may withdraw that consent at any time. Doing so will not affect your access to the core service.
To clarify: Betvis never sells your data to advertising agencies, data brokers, or marketing companies. This is a core principle we stand by.
You have the right to know who can access your data outside of Betvis. We are fully transparent on this matter.
To keep Betvis running smoothly, we work with a number of technology companies — including payment gateway providers, game software providers, and cloud service providers. While we do share data with these partners, they are strictly permitted to use it only for the specific purpose it was shared for, and nothing else. Each partner is bound by a rigorous confidentiality agreement.
Betvis may be legally required to share information in response to a court order, government investigation, or regulatory request. Only the relevant data is disclosed — not your entire profile. Where possible, members are notified in advance, though this may not always be feasible if prohibited by court order.
In the event of a merger or acquisition, member data may be transferred to the new owner. Members will be notified in advance of any such change and given the opportunity to review the updated privacy policy.
Rest assured: Outside of the three cases above, Betvis does not share your personal data with any external party for any other reason.
Betvis does not retain data longer than necessary. Retention periods differ based on the type of information.
| Data Type | Retention Period |
|---|---|
| Account Profile Information | For the duration of the active account + 5 years after closure |
| Transaction History | 7 years under legal obligation |
| KYC Documents | 5 years after account closure |
| Support Chat History | 2 Years |
| Cookies & Browsing Data | Typically 30 days to 1 year |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is securely deleted or anonymized in a way that can no longer be linked to any individual. Regular data audits are conducted to identify and remove information that is no longer needed.
Betvis uses cookies — small text files stored in your browser that help improve your experience on the platform.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect login and transaction functionality. For any questions about cookies, the Betvis support team is happy to help.
On the mobile app: The app uses app-specific storage rather than cookies. Uninstalling the app removes this data from your device.
Your data on Betvis belongs to you. You have several rights over that data, and we respect every one of them.
To exercise any of these rights, email us at support@betvis.best or reach out via live chat. We typically respond within 30 days. For complex cases, this may extend by up to 60 additional days, but you will be notified if that happens.
Betvis strictly prohibits anyone under the age of 18 from using the platform. Collecting or processing data from minors is against Betvis policy.
Age verification is carried out during registration. Additional documents may be requested in suspicious cases. If a minor's account is identified, it is immediately suspended and all associated data is deleted.
If you believe your child is using Betvis, please contact us immediately at support@betvis.best. We will investigate and take the necessary action.
For Parents: Using internet filtering software can help keep minors away from platforms of this nature.
Betvis periodically updates its privacy policy to keep pace with changes in technology and applicable law. When changes are made, we will notify you in the following ways:
For major changes, at least 14 days' notice is given before they take effect. Continued use of the platform after a change is considered acceptance of the updated policy. Previous versions are archived and available on request.
Contact: For any questions about this Privacy Policy, write to us at support@betvis.best. Privacy-related complaints receive an initial response within 48 hours.
Some common questions about privacy and usage